"Quality, by definition, simply
means degree or grade of excellence. My years with M.
Craig and Company have taught me that quality is not just
a definition, it is a mindset. Having worked in this
business since I was 15 years old, I have come to
understand why a 'quality mindset' is critical. M. Craig
quality is difficult to attain, but if it were easy then
everyone's products would look like ours. We believe in
going the distance and taking the extra time needed to
get things right. We are very demanding of ourselves, our
employees and our suppliers, because quality cannot just
be attained - it must be maintained. When someone purchases
a piece of our furniture, they will understand who we are
and what a `quality mindset' is capable of "
Richard L. Miller, III
Vice President, Operations
"We've taken the furniture
industry back 150 years-where we think it should have
stayed."
Michael Craig
President
We work in small teams of craftsmen and
apprentices in a system that
recognizes and encourages
the skill and dedication of each participant.
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